Yerba LLC (“Yerba,” “we,” “us,” or “our”) operates an online marketplace that helps adults of legal age discover cannabis dispensaries, brands, products, strains, and deals. This Privacy Policy applies to information we collect through our website, mobile apps, and related services (collectively, the “Services”). All data collected and processed through the Services is collected and processed by Yerba LLC.

1. Information We Collect

We collect information in the following ways:

  • Information you provide. Account details such as your name, email address, phone number, date of birth, and password when you register; profile preferences; and the contents of messages you send us.
  • Verification information. Because cannabis is age-restricted, we collect government-issued ID details and, where required, medical cannabis recommendation information to confirm your eligibility.
  • Transaction information. Order history, items you favorite or add to a cart, and delivery or pickup details. Payments are processed by licensed retailers and third-party processors; we do not store full payment card numbers.
  • Location information. Approximate or precise location (with your permission) to show nearby dispensaries, deliveries, and deals.
  • Device and usage information. IP address, browser type, device identifiers, pages viewed, and interactions, collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalize, and improve the Services;
  • Verify your age and identity as required by law;
  • Show you relevant dispensaries, products, strains, and deals;
  • Process and coordinate orders, deliveries, and pickups with licensed retailers;
  • Communicate with you about your account, orders, and promotions you opt into;
  • Detect, prevent, and respond to fraud, abuse, and security incidents;
  • Comply with legal obligations and enforce our Terms of Service.

3. Age & Identity Verification

The Services are intended only for adults who are 21 years of age or older (or 18+ with a valid medical cannabis recommendation where permitted by state law). We may use third-party verification providers to confirm your identity and age. Providing false information to access the Services is prohibited and may result in termination of your account.

4. How We Share Information

We do not sell your personal information. We share information only as described below:

  • With licensed retailers and delivery services to fulfill orders you place or inquiries you make.
  • With service providers that perform functions on our behalf, such as hosting, analytics, identity verification, and customer support, under contractual confidentiality obligations.
  • For legal reasons, when we believe disclosure is required to comply with applicable cannabis regulations, a law, regulation, legal process, or governmental request.
  • In a business transfer, such as a merger, acquisition, or sale of assets, subject to this Policy.

5. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, measure performance, and understand how the Services are used. You can control cookies through your browser settings and through our Cookie Settings. Disabling some cookies may affect how the Services function.

6. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to opt out of certain processing or marketing communications. California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and the right to request deletion. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights.

7. Data Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and restricted access to sensitive data. No system is completely secure, so we cannot guarantee absolute security, but we work to protect your information and to notify you of incidents where required by law.

8. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services, and thereafter as required to comply with our legal obligations (including cannabis recordkeeping requirements), resolve disputes, and enforce our agreements.

9. No Use by Minors

The Services are not directed to, and we do not knowingly collect information from, anyone under the legal age for cannabis use in their jurisdiction. If we learn that we have collected information from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect means you accept the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

privacy@yerba.com
Yerba LLC
1999 Monterey Hwy Ste 100B
San Jose, CA 95112-6135
United States

See also our Terms of Service.